Privacy Policy
1. Purpose of this policy
Purpose: The purpose of this policy is to outline how Tifosi Sports (PTY) LTD, Registration 2017/295490/07; herein after referred to as "Tifosi" or "we/us" collects, uses, retains, and protects any personal information that you give to us when you use this website.
2. Updates to this policy
Updates: Tifosi reserves the right to amend this Privacy Policy at our sole discretion. Updates will be published on the Tifosi website from time to time and we urge you to check back regularly to keep up to date with the latest version.
3. Types of Personal Information we collect
Collected data: We may collect the following information, provided voluntarily by you when you register, sign up, communicate and/or correspond via email and other digital platforms:
- Name
- Telephone number
- Email address
- Delivery address
- Product preferences
- Any other personal information relevant to fulfil your order
4. How we use your information
Usage: We use this information:
- To understand your needs and provide you with the best possible services and experience
- To enable us to fulfil any orders and deliveries you request
- To customise your website experience
- To contact you for after-sales surveys or research purposes
- For internal and statutory record keeping purposes
- To contact you regarding new products, marketing, events, or services via email, telephone or other digital platforms
5. How we might share your Personal Information
Sharing: We may disclose your Personal Information to the following parties for the following purposes:
- Third-party financial institutions for payment processing and fraud prevention
- Third-party couriers and delivery providers for fulfilment and tracking
- Service providers managing our website and social media pages
- Legal authorities to comply with legal obligations
- Group companies and staff handling customer service and billing
- Third-party suppliers providing customer service, social media and warranty support
Third-Party providers are not permitted to sell, lease, or share this Personal Information to third parties.
6. How long we may keep your Personal Information
Retention: We store your Personal Information for as long as necessary for the described purposes and required by law. Data is securely disposed of when no longer needed.
7. Use of cookies
Cookies: We use cookies to enhance your experience. These are small files downloaded when you visit our website or interact with our emails. They help us tailor your web experience on tifosisports.co.za. Adjust your browser settings to manage cookie preferences.
8. Security
Protection: We take appropriate steps to safeguard your Personal Information but cannot guarantee absolute security online. You share your information at your own risk.
We may scan messages for spam or malicious content and restrict access to authorised personnel only.
9. Links to other Websites
External sites: Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.
10. Subscriptions
Marketing preferences: We use your information to personalise marketing and product offerings. You may subscribe to our newsletter or manage preferences via “How to contact us”.
11. Social Media Platforms
Third-party platforms: Our activity on platforms like Facebook, Twitter, LinkedIn, TikTok, and Instagram is governed by their respective privacy policies. We do not control how they collect or use your data.
12. How to contact us
Contact: For queries or to update marketing preferences, email us at info@tifosisports.co.za.
You may request details of the personal information we hold, request corrections or deletions, and refer to our PAIA manual on our website for related procedures and fees.
Blog posts
Cloudsurfer Max: Maximum Cushion, Smooth Flow
The On Cloudsurfer Max delivers max cushioning with a smooth, rockered ride that makes long miles and recovery runs easier. Built with Helion foam and CloudTec Phase pods, it softens every landing while keeping your stride flowing. Ideal for South African road runners who want comfort, stability and style in one shoe.
How to Build a Running Routine Around a Busy Life
Read more: How to Build a Running Routine Around a Busy Life
How to Breathe While Running: Stop the Puffing
Foundational Running Skills You Really Need to Master
Read more: Foundational Running Skills You Really Need to Master
Stretching Tips for Runners: Pre & Post Run
Top Exercises to Improve Stability and Reduce Injury Risk
Read more: Top Exercises to Improve Stability and Reduce Injury Risk
How Sleep Impacts Running: Why Rest Equals Results
Read more: How Sleep Impacts Running: Why Rest Equals Results
Core Exercises for Runners: Why They Matter
A strong core is essential for better posture, injury prevention, and efficient running form. This guide breaks down the best core exercises for runners—and the gear that helps support every stride.
Cadence: Your Key to Smoother, Faster, Injury-Free Running
Cadence could be the missing piece in your running performance puzzle. Learn how improving your step rate helps reduce injury risk, boost speed and increase efficiency. By choosing the right gear that makes it easier.
Read more: Cadence: Your Key to Smoother, Faster, Injury-Free Running
Structuring Your Long Runs for Success
Long runs are where endurance, discipline, and confidence are built. Learn how to structure yours for success—covering pacing, fueling, gear, and mindset—with tips to make every mile count.
Achilles & Knee Health: Running Strong Tips
Achilles and knee issues can derail your running goals fast. This guide breaks down the causes, prevention strategies, and recovery tips to keep you injury-free—plus why the On Cloudsurfer 2 is a smart gear upgrade.